I never write reviews, however in this case, I will make an exception. This system works great! Just Followed the easy instructions and set up... very simple....just READ the instructions, or... youtube....or the Blink website. With the aid of a wi fi extender, flawless operation.

Here's kinda what we did to solve the range problem with the sync module and wifi. The cameras need to link to the sync module AND wifi router both, not just the router. Our house is a one story ranch, and unfortunately, our router is at one end of the house. I placed a wifi extender... they cost about $25, at the opposite end of the house and gave it the wifi identifier name #######.ext for extender. Then I connected the sync module to the wifi extender #######.ext .... and the cameras on the east side of the house to the .ext sync module. it worked perfectly and great signal strength at all the cameras. I gave this module a SYSTEM NAME in the blink software of "eastside".

To set up the westside of the property, I purchased A SECOND MODULE to create a second system. I didn't need to create a second account or sign in though. When you log into blink, at the top of your zone page, you will see the system name. Simply touch it to go to the drop down box. At the bottom you will see "add a system". Give it a new name... mine was "westside". When we set up the new "westside" module it was synced to the existing router on the WESTSIDE of the the house.... the identifier without ".ext" The cameras were now synced the the module without ".ext" Again no problems and great signal strength. There was no need to create a "second account", no new logins... no new passwords ... just add the second system!

Some people don't get it, thinking they need to be able to view both systems at the same time. Just hit the drop down box and select the other system... up it comes... For me, I select "westside to view the westside and front of the house. Eastside to view the eastside and back of the house.

One of the issues we had were cameras going off due to say, a tree branch moving in the wind. It became so frequent that even after changing the intensity of the motion detectors on the xt cameras, and changing the camera locations, the batteries would wear down in 6 months due to increased activity.

Blink fixed that issue as well. One day I noticed in "camera settings" a control called "activity zone BETA".. It allows you to block a square out that may have consistent activity, such as a tree branch or a wind chime that moves intermittently. This solved our problem with the 2 cameras being set off all the time due to the wind chime and tree branch. It was an area that we really wanted surveillance and moving the camera was not an option.

To keep the system up in the event of a power outage, our router, modem, and sync modules are all plugged into battery backup systems. We haven't had a power loss issue to test it yet, but i'll update this as the occasion arises.

We haven't had a need yet to speak to customer service, so I can't comment on any experiences..either good nor bad. I can say that most of what we learned was by going on the website and reading other reviews on Amazon. After reading many reviews, I think what most people complain about with blink customer service may have to due with the specific customer's attitude when the customer calls in. The customer gets their back up and takes out their frustration on the customer service agent. You'll get very little help from ANYONE, regardless of the business, when you act like that. Our experience is, everything that Blink/Amazon has claimed this product will do, is exactly what it does. The battery issue we had was due to the blink camera doing what it was supposed to do. NOT due to a bad battery. Blink/Amazon went further than most companies I've dealt with by including a "activity zone beta test" to previous customers with no charge.

Come on people... what usually happens in that case? I'll remind some of you if you cant recall. They come out with a "new" product that features "Activity Zones". You know... the IDENTICAL PRODUCT you just bought 3 months ago without that option! The one you purchased doesn't have that feature?, and therefore is now "Obsolete?" sucks to be you right? ... sound familiar? Blink/Amazon to me, is the type of company I like to doing business with... no one does this kind of stuff any more..... a no cost activity zone feature upgraded to past and future customers, Alexa integration, and "no charge" cloud access....Way better, in my opinion, than most companies offering similar security systems. I would expect in the future, blink will offer a monitoring service with a monthly charge, but I'm sure it will be an option with the original platform as the mainstay.

What a great product... Finally, a company that's product does what it says that it can do.

Brand	N/A
Rating	4.1 (14072 ratings)
Price	$N/A
Category	Photography